FAQ
Every honest question. Answered clearly.
Insolvency, complexity, inheritance, licence — the objections that count at the point of decision, without detours and without sugar-coating.
We hide nothing. Not even what stays open.
TRUST & STRUCTURE
Where does trust begin? With the fact that you need none.
Two of three keys sign. Soveris holds exactly one — and with it never reaches your assets.
Nothing that touches you. Your assets do not sit with us in an account, but on your own addresses on the blockchain. Signing takes two of three keys — and you hold two of them yourself: the one on your device (PRIMARY) and your recovery key (BACKUP). A signature from us is not needed for that. Should Soveris one day no longer exist, you reconstruct your wallet from these two keys and move your assets to any other wallet. The app automatically keeps an encrypted copy of your recovery key locally on your device for this — you need to back up nothing separately. More on this in our explanation of how it works.
No. With one of three keys nothing can be signed — that is not our good promise, but mathematics. Freezing your assets is just as impossible for us: even if we refused to take part, your own way out stays open at any time, with your two keys alone. What Soveris can do is warn you — for instance when a recipient address is reported as suspicious. You decide. How this protection looks day to day, you can read on the security page.
We are a provider of software and MPC infrastructure — not a custodial crypto-asset service provider (CASP) under MiCA. You start every transaction, you release every transaction; our key contributes only when you want it to. We do not hold your assets, we do not move them for you, we do not trade with them. And we are honest about what is still missing: we do not yet hold a licence or a completed audit — and we feign neither. The trust rests on the architecture and on the fact that you can verify your holdings on the blockchain yourself at any time — not on a stamp. More on this under security.
RECOVERY & LOSS
Locked out? That is exactly why there is more than one key.
No. If you lose your device, you set up your key on a new device in under a minute — via the app's local backup or your account password. Your addresses on the blockchain stay the same, your assets stay reachable. The deeper route via your BACKUP only comes into play if you also lose the password; it is deliberately slower and protected by the 30-day delay. Losing a single factor is not an emergency but a case we have planned for. We show the process step by step under how it works.
You only need your passphrase in the exceptional case — namely when you secure your recovery key as knowledge (Knowledge BACKUP). If you still have your device and your access, recovery runs entirely without it, via your key on the device. If you secure the recovery key instead as possession on a Sovereign Card (Ownership BACKUP), no passphrase is needed at all — the card itself is your proof. We say honestly what each path requires, so that you are never dependent on a single one. Details under how it works and security.
Then we are honest: if your device, your password, your recovery passphrase and every card and every copy are lost at the same time, there is no way back — the same residual risk that remains with a lost seed phrase on a hardware wallet. Real sovereignty has this price. The difference is how unlikely we make this case: several mutually independent paths, any one of which may fail without it counting. A Sovereign Card can stand alongside as a second, parallel recovery path — so that „everything at once" is barely conceivable any more.
INHERITANCE & INCAPACITY
What your heirs will one day need is not crypto knowledge.
They go to the people you have named — with no puzzle and no exposed addresses in the estate. This is how the succession runs:
- During your lifetime you register up to three heirs with percentage shares.
- On inheritance your heirs identify themselves with the certificate of inheritance (Erbschein) and the death certificate and present your recovery passphrase from the will, or a Sovereign Card from the estate.
- After a 14-day waiting period your heir becomes the new account holder via a Share Update.
The addresses on the blockchain are preserved in the process — there is no transfer on the chain and therefore no tax-relevant disposal. More on this under security.
Then that is exactly what we have planned for. Your heirs receive no 24 words and a piece of good advice, but a guided path: install the app, prove identity, hold a card to the phone or enter a passphrase — done. No one has to understand how a blockchain works. And the anchor does not rest with living people who could die alongside you, but with what lies in the will and in the estate: your passphrase or your cards. Even if several people die at the same time, this anchor holds.
Even then your assets do not stand still for years. You set up two arrangements in advance: a dormancy trigger that takes effect after a period of inactivity you choose (90 to 365 days), and a limited, time-bound power of attorney — on the Sovereign plan limited to withdrawals. Both are your pre-defined process, which you determine yourself; Soveris executes nothing of its own accord. This keeps your assets reachable for your loved ones, rather than locked away for the duration of your incapacity.
SECURITY MECHANICS
Even under pressure, your assets keep their time.
Then the attack runs into nothing — at least for the large part. Recovery via your BACKUP key sits behind a 30-day delay, which you can cancel at any time and which announces itself across all your channels. A forced recovery gives itself away and brings no fast reward. On top of that, you limit how much is reachable per day at all. Honestly: the amount released within your daily limit is reachable under coercion too — the delay protects your actual assets, not the pocket money.
On the Sovereign plan, yes. Your sign-in rests on a one-time code from an app and your biometrics — not on an SMS. Even if someone hijacks your phone number and fully takes over your account, the most they can do with it is start a recovery — and that triggers the 30-day delay together with a notification. The free Essential plan still uses SMS for confirmation; that is one of the reasons for its fixed ceiling of €1,000.
As well as possible, honestly said. At the moment of signing we check the recipient address and warn you if it is reported as suspicious — we warn, you decide, the last word stays yours. On top of that you can approve recipients in advance, with a 24-hour waiting period (by default; configurable on the Sovereign plan) before a new address counts. What remains: an address so far unremarkable but in truth belonging to an attacker can still be approved the first time. We narrow the risk down — we do not claim to remove it entirely.
MONEY & REGULATION
What we earn from — and what, expressly, we do not.
At launch, Soveris offers sovereign custody through a subscription: Essential is free, Sovereign costs €9.90 a month, Individual on request. That we have no conflicts of interest is not a question of the pricing model but of the architecture: with one of three keys we can neither trade nor lend nor move your assets. So we never earn from doing anything with your assets. Later, further fees might be added — for withdrawals, say, or a share of staking rewards — but that is neither fixed nor priced today. All tiers in detail under pricing.
At signup we check your identity and screen against sanctions lists — voluntarily, not because a law obliges us to. We are not a custodial crypto-asset service provider and not an obligated entity under anti-money-laundering law; accordingly there are no suspicious-activity reports, no Travel Rule, no DAC8 reporting. We do it for three plain reasons: it matches what you expect as a demanding customer, it keeps us compatible with bank partners, and it keeps us clean under § 261 StGB. Anyone who uses Soveris should know who they are dealing with — in both directions.
Because we tell you straight, rather than obscuring it. We do not yet hold a licence or a completed audit, and we feign neither. You should give your trust not to a stamp, but to the architecture: with one of three keys we can sign nothing alone, and you can get back out at any time with your two keys alone. On top of that you can verify your holdings on the blockchain yourself — without having to ask us. That is verifiable; a stamp is only so in name. More on this under security.
On the Sovereign plan you receive, once a year, a statement in the German format, matching Anlage SO and Anlage KAP. If your assets pass to your heirs on inheritance via a Share Update, that is not a disposal on the blockchain — the addresses stay the same. One thing in all clarity: we are not a tax adviser. For your specific situation, your tax adviser remains the right address.
Sovereignty means: you have to trust no one — not even us.
WAITLIST
Ready to keep control?
Join the list for launch. We will reach out as soon as the time comes.
You are on the list. We will be in touch as we open access — quietly, and only when there is something worth your time.